What To Do If Your New i. Phone Won't Activate. Should this unfortunate scenario ever happen to you, here’s what you should do. There are four i. ![]() Phone activation errors that display when something goes wrong during activation. The differences between them are almost irrelevant, because the solutions for all four is exactly the same. They are: “Your i. Phone could not be activated because the activation server is temporarily unavailable.”“The i. Phone is not recognized and cannot be activated for service.”“i. Tunes was unable to verify your device.”“The SIM card inserted in this i. Some users have reported that they get this error when trying to activate FaceTime: "Could not sign in. Please check your network connection and try again," "an(.). Not all hope is lost, however. For one thing, the study only tested one species of bacteria—it’s unclear how others would have fared under the same circumstances. IMessage not working? Don't despair. From messages not being delivered to effects not working, here's how to fix common problems with the iMessage service on iPhone. Every nerd loves a good tech war: Windows vs Mac, Apple vs Android, Intel vs AMD. They give us something to armchair argue about over beers with friends—or to rant. InformationWeek.com: News, analysis and research for business technology professionals, plus peer-to-peer knowledge sharing. Engage with our community. Steps to Semi Bypass iCloud Activation Lock iPhone 6 Plus, 6, SE, 6S, 5S, 5C, 5, 4S, 7, iPad using DNS server to unlock iCloud on iOS 10.3.1. What will I do my phone is saying could not be activated because the activation server cannot be reached. Try connecting your iPhone to iTunes to activate it, or try. Phone does not appear to be supported”It’s irritating when you’re itching to start swiping through your awesome new i. Phone, but it’s not the end of the world. There are a few different things you should try. First, restart the phone. Hold down the power button for several seconds. A red slider will appear that says “Slide to power off.” Slide it, and wait about thirty seconds for your phone to completely shut down. Then hold down the power button again until the Apple logo shows on the screen. Now try the activate the phone again. This will fix the problem the majority of the time. If that doesn’t do the trick, then maybe there’s an issue with your cellular connection. To rule that out, you’ll want to try connecting to the activation server in a different way. First, if you’re not already connected via Wi. Fi, find a Wi. Fi hotspot and try the activation process there. If that doesn’t work, physically connect the phone to your computer using the USB cord that came with it. Once it’s connected, open i. Tunes. Restoring this way is a much bigger deal if you’ve already got personal info saved on the phone, along with songs, videos, email, etc., because it erases every bit of that. But since you’re just trying to activate your phone out- of- the- box, you don’t have any of that saved data so it doesn’t matter. To perform a factory settings restore, use your USB cord to connect the i. Phone to your computer. Launch i. Tunes (if it doesn’t launch itself). The i. Phone will appear in i. Tunes; select it. Click on the “Summary” tab, and then the button that says “Restore i. Phone.” A window will pop up asking if you’re sure you want to do this. Click on “Restore” to proceed. Your computer now restores the i. Phone — a process that will take a while. Once it’s back on, it will be like new, so you’ll do the whole “Slide to set up” thing all over again, which will of course lead to the activation page again. If you get an error message indicating that your SIM card is not supported, there could be a problem with the card itself. First, make that a SIM card is indeed installed in your phone. When Apple ships the i. Phone from the factory, the SIM should be in place. If not, you may need to get another one from your carrier. If the SIM card is in place, try ejecting it and reinserting it into the SIM slot, and then restart the phone. If that doesn’t resolve the issue, you will need to get a new SIM from either Apple or your cell service provider. If the i. Phone still doesn’t activate this time, then something’s wrong that you can’t fix yourself. You’re going to need to contact Apple Support or make an appointment at your local Apple store’s Genius Bar. About the Author. Internet writer Nayab has never worked in an Apple Store, but would like to manage one someday. His favorite Apple blogs are Geek. Super and of course Apple Gazette. In this feature we look at causes of i. Message failure and offer straightforward troubleshooting tips to help you fix it when the service stops working. Message - accessed via the Messages app in i. OS or mac. OS - enables users to send messages to other people using i. Phones, i. Pads and Macs for free. We will run through all the most common problems and the likely causes, together with some simple fixes. For related advice you may also like to read How to send and receive text messages on Mac and How to use Messages on the i. Phone. Basic troubleshooting steps. Before we move on to specific difficulties, let's work through nine simple troubleshooting steps that will solve the most common issues with i. Message. Check to see if Apple's i. Message server is down. The first possibility is that the server that i. Message is run from is down - which could mean that i. Message isn't working for anyone. This is rare, but it does happen occasionally. The system went down on 1. February 2. 01. 7, for example. You can check if any of Apple's online services are experiencing outages by checking the System Status page. On this web page Apple gives you a heads- up about any services with planned maintenance work, along with a report of any recently resolved issues in any of its services. However, if your issue has only just appeared, bear in mind that the website's update frequency tends to be measured in minutes, not seconds - perhaps as many as 3. Even if Apple's System Status site suggests all is well, the outage could be localised. As an alternative to Apple's page, you could try Down Detector, which provides a graph detailing outage reports from the past 2. You could also search for the word i. Message and related terms on Twitter; if lots of people are talking about the problem then it's clearly not just you. If i. Message is down then you should still be able to communicate with your friends via normal texts; you'll automatically be pushed into green- bubble texts instead of blue- bubble i. Messages. Make sure you've got a connection (and enough data)i. Message needs a data connection to work, so you need to make sure you've got 3. G or 4. G available, or a good Wi. Fi signal. Without Wi. Fi or a cellular data connection your i. Message won't send. Check you can access the web by performing a quick search in Safari. If you see no results you've identified the root of your problem. If you don't have a good 3. G or 4. G connection you could try turning Airplane Mode on and off to see if you can improve your reception. Swipe up from the bottom of your i. Phone or i. Pad screen, and select and deselect Airplane Mode - the plane icon. Even if the cellular connection is great, you might not have enough data. Is there a chance you've used up all your data for the month? Are you even sure that data is included in your contract? Contact your network provider to check. Tap Settings > General > Reset > Reset Network Settings and see if this fixes the problem. If you still don't get a data connection, and there is no Wi. Fi available, you should be able to press and hold on the undelivered message and choose to 'Send as text message' from the options that come up. A text message should get through even over a GPRS connection. That last tip will only work with an i. Phone, though. For more information on how to do this read: How to send a text when your friend isn't getting your i. Messages. Make sure i. Message is on and set up correctly. Check you're set to send and receive i. Messages by going to Settings > Messages and checking that i. Message is turned on. Also check that your phone is set up correctly to receive i. Messages: go to Settings > Messages again and check the addresses and mobile number you have listed in Send & Receive. You could troubleshoot by turning off your mobile number or email address in the list of places where you can Send & Receive from. We suggest trying a process of elimination to see if i. Message works with just your mobile number or just an email address. Also check there is a tick beside your phone number in the Start New Conversations From section if you're using an i. Phone. Turn it off and on again and restart Messages. As in all good troubleshooting articles one essential piece of advice is to turn it off and on again. You could start off by double- pressing the Home button and swiping up on the Messages app, before relaunching it. If the app was hanging this may well fix the problem. If things still aren't working you could reboot i. Message by going to Settings > Messages and turning off i. Message, then turn off your i. Phone by pressing and holding the on/off switch, slide to power off, and then wait for your i. Phone to start up again. Once you've rebooted, return to Settings > Messages and turn i. Messages back on. Sign out of your Apple ID and then sign in again. You can do this from Settings > Messages then tap on Send & Receive and at the top of the page tap on your Apple ID and choose Sign Out. Then sign in again and see if this has fixed the problem. Delete some messages. If your Messages app has a lot of photos and videos it might slow down a bit. To delete messages you can swipe from right to left on a message in the Messages list and choose delete. Or you can tap the Edit button in the top left- hand corner and delete messages that way. There is also a new 'delete messages automatically after 3. Settings > Messages. Look for Message History and tap Keep Messages - you can select Forever, 1 year or 3. Before you decide to delete messages after 3. Go to Settings > Messages and toggle Low- Quality Image Mode on. To check if an updated version of i. OS is available (and download and install it if so), go to Settings > General > Software Update. For more detail on the updating process and the issues it may entail, see How to update i. OS. Check Network settings. Make sure it's not a problem with your Network settings. Go to Settings > General > Reset > Reset Network Settings. You'll have to enter your passwords again after you do this. Try turning off Wi- Fi Assist. Wi- Fi Assist will switch to a cellular signal when it is stronger than your local Wi. Fi network. Turning it off has worked for some people. Go to Settings > Mobile Data and scroll down to Wi. Fi Assist and switch it off if it's on. Check Time Zone settings. Go to Settings > General > Date & Time and make sure your time zone is set automatically. Set Automatically to ON. Doing this has fixed i. Message problems for some users. Reset all Settings. As a last resort, you could do a general Reset. We've seen first- hand that sometimes, at certain times and on certain devices, i. OS simply refuses to let you get started. Here are some of the error messages you may get when activating i. Message: Waiting for activation. Activation unsuccessful. An error occurred during activation. Could not sign in, please check your network connectioni. OS frequently advises you to try again, and warns that activation can take up to 2. Apple recommends many of the troubleshooting steps we recommend above, such as checking your Wi. Fi/data connection, making sure your time and date are set correctly (time and date really are important for i. Message!), turning i. Message off and on, restarting the device and so on. One thing the company doesn't mention is the point that this problem may be device- rather than account- specific; we once couldn't activate i. Message on an i. Pad but then successfully set it up with the same Apple ID login and password on a new i. Phone. That's not hugely helpful, but it may good to know that you can still use i. Message on a different device while working through the problem with Apple support. Friend isn't receiving your i. Messages. Is your friend perhaps using an Android or Windows device? Because i. Messages can only be received on Apple devices. If you know your friend has an i. Phone, i. Pad or Mac, they should be able to receive i. Messages - but they may not have the i.
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